Privacy Policy

Effective Date: December 4, 2024

Introduction

At Chillraticon, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us. We value your trust and want you to feel confident when interacting with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience with Chillraticon. This includes:

  • Personal Identification Information: When you make a purchase, register for an account, or sign up for our newsletter, we collect personal information such as your name, email address, billing and shipping addresses, phone number, and payment details.
  • Non-Personal Information: We may also collect information about your browsing behavior, such as IP address, device type, browser type, and pages viewed. This data helps us improve our website’s functionality and user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • Order Fulfillment: To process and deliver your orders, manage your account, and communicate with you about your order status.
  • Customer Support: To respond to your inquiries, resolve issues, and provide assistance as needed.
  • Marketing and Communication: With your consent, we may send promotional emails, newsletters, and special offers. You can opt out at any time by unsubscribing from our communications.
  • Improvement of Services: We use non-personal data to analyze website traffic, improve functionality, and personalize your experience.

3. How We Protect Your Information

We use industry-standard security measures to protect your information. This includes encryption technologies to secure online transactions and the use of secure servers. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the security of your data.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • Service Providers: We may share your data with trusted third-party providers who assist us with services such as payment processing, shipping, and email marketing.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and track your usage patterns. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal data, subject to certain limitations.
  • Opt-Out: You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are made signifies your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Chillraticon
Street: 350 Valley Rd, Cheshire, Connecticut (CT), 06410
Phone number: (203) 271-8001
Email: [email protected]
Website: chillraticon.net